Yes, we offer international shipping, so you can enjoy Sage + Stone jewellery wherever you are in the world.

Shipping costs vary depending on the destination and shipping method. The final cost will be calculated at checkout.

Yes, we offer free shipping across the UAE for all orders.

For UAE orders, delivery typically takes 5-7 business days as each piece is crafted specifically for you after your order is placed. International orders may take 7-14 business days, depending on your location.

If your order is delayed, contact our customer service team at help@sageandstonejewellery.com with your order number, and we will assist you.

If your package is lost or arrives damaged, please contact us at help@sageandstonejewellery.com immediately, and we will resolve the issue.

If you need to change your shipping address, contact us as soon as possible at help@sageandstonejeweller.com. We will do our best to accommodate your request if the order hasn’t been shipped.

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We use high-quality materials, including 18k gold and sterling silver, to ensure the beauty and durability of our jewellery.

As with all fine jewellery, Sage and Stone pieces are at their best when treated with love and care. To preserve their beauty, we recommend storing your jewellery in the Sage and Stone jewellery box or the soft pouch provided with your order when not in use.

For the longevity of your jewellery, we advise against wearing it while sleeping, swimming, showering, or during workouts. As some of our crystals are naturally porous, it's important to avoid exposing them to harsh chemicals or cleaning products. Handle your Sage and Stone jewellery with care to ensure it continues to shine and inspire for years to come.

Yes, we offer custom jewellery services. Please contact us at help@sageandstonejewellery.com to discuss your vision.

Yes, our jewellery is designed to be inclusive and gender-neutral, suitable for anyone who resonates with the energy and beauty of crystals.

We accept major credit cards. All transactions are processed through a secure payment gateway.

If you need to cancel or modify your order, please contact us at help@sageandstonejewellery.com as soon as possible. If the order hasn’t been processed yet, we will do our best to accommodate your request.

If you receive the wrong item, please contact us immediately at help@sageandstonejewellery.com, and we will correct the mistake.

We offer returns within 7 days of purchase. The item must be unused, in its original packaging, and accompanied by proof of purchase. Sage and Stone are not responsible for the return courier cost, return cost is at the customers expense.

To initiate a return or exchange, contact us at help@sageandstonejewellery.com with your order number and reason for return. We will provide you with the necessary instructions. Return cost will be at your own expense.

Custom or personalised items are non-returnable and non-exchangeable unless there is a defect or error on our part.

If your item arrives damaged or defective, please contact us at help@sageandstonejewellery.com within 7 days of receiving your order. We will arrange for a replacement or refund.

Once we receive your returned item, we will process your refund or within 5-7 business days. The refund will be issued to the original payment method.

You can reach our customer support team by emailing help@sageandstonejewellery.com

Our customer service team is available Monday to Friday, 9 AM to 6 PM (UAE time).

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Where are your products made?

Our products are thoughtfully designed and crafted with care, using the finest materials sourced globally and manufactured to the highest standards.